Principles of personal data processing
Principal Elektrik s.r.o.,
with registered office: Osadní 869/32, 17000 Prague, Czech Republic,
ID: 03402614, e-mail: shop@pelek.eu, phone: + 420774242766 (hereinafter referred to as "Administrator")
for the sale of goods
through the online store managed by pelek.eu s
denominated Principal Elektrik s.r.o.
The protection of personal data is very important to us.
The purpose of this document will be to inform you of all the information concerning
processing of your Personal Data if you use the Online Store within
online store pelek.eu;. We invite you to read this processing policy
Personal data read. If you have further questions about
processing of your Personal Data, we invite you to contact us via email shop@pelek.eu.
Definition. For better clarity and guidance, these are in
principles of personal data processing, the terms used in these principles are provided
often repeat:
— Online store: online store
managed by an administrator called Principal
Elektrik
s.r.o through the online store pelek.eu;
— GDPR: Regulation of the European Parliament a
Council (EU) 2016/679;
— Personal data: any
information about the User based on which they can be directly or indirectly identified
identify;
— User: natural person, k
to which the Personal Data refer, very often it will be a customer or potential
customer, also called "you";
— Processor: executes
Personal data processing activities based on a contract or other mandate
administrator;
1. Basic data
Your personal data is collected
through the online store pelek.eu; and/or directly by us. In both cases
we may be in the position of data controllers. If your personal data is processed on
online store pelek.eu; read their Personal Data Processing Policy (https://pelek.eu/cs/pages/privacy-policy-1).
We process the following personal data about you:
— first and last name, contacts (e.g.
email, phone number), address;
— billing data and bank connection (date
necessary for accounting);
- the information you provide us
as part of the communication with us (in particular, these will be your questions and answers
your questions, communication with you).
We do not process special categories of personal data
data.
2. For what purpose do we process personal data and what is the reason for the processing
2.1 Execution of the contractual relationship and
related legal obligations. The purpose of processing Personal Data
is the fulfillment of the purchase contract and related obligations (delivery of goods, management
accounting, complaint resolution or if you exercise your right to
return of goods). We will process your first and last name, contact information
(residence address and delivery address, email and phone number), possibly others
billing data. Personal data is processed for the entire duration of the contract
relationship and subsequently 4 years after its
end (here we are interested in keeping some Personal Data related to
purchase contract in order to protect our interests). We have a legal obligation
store accounting and tax documents. The retention period for these data can be up to 10
years from the end of the tax period in which the service was provided. If it is
necessary for delivery and payment purposes, Personal Data will be collected by us
transferred to an authorized transport company or an authorized credit institution.
2.2 Card payment. If we
you enter your payment card details, we do not have access to the full details. We know
only that you pay by card and the card data is processed by the recipients of this data,
who will process the payment for us.
2.3 Execution
of the order. To process your order, we also collaborate with
other service providers (carriers and others) who help us in the fulfillment
concluded contracts. We transfer your data to these partners only for the purpose of fulfilling
obligations arising from the purchase contract.
2.4 Communication with support
customer, complaints or other requests. If you have contacted us, then your
We process personal data based on your consent for the purpose of managing the request
or complaints. We may process the following Personal Data concerning you: first name, last name,
phone number, email, information about your order. Closed questions and complaints
from customer support are regularly deleted, and in any case no later than 4 years from
process a request or a complaint.
2.5 Reviews. Our evaluation
customers are important to us. We will publish reviews if necessary
you give consent (you leave a review for a specific product or service). We can talk about you
processes the following Personal Data: first name, last name, email, order details. IN
in case of your explicit consent, we will also process photos and Personal Data
data that are part of the review text. Reviews are included in the appeal
your consent, but for a maximum period of 5 years.
2.6 Customer Ratings. You can
share your shopping experience and rate the individual products. For
evaluate your feedback regarding the individual purchased goods
we may use other processors.
2.7 Legal obligations. Personnel
we may transfer data to third parties other than the Data Processors listed below, if
required by law or in response to legal obligations of public authorities or
court applicant in legal cases.
2.8 Age limits. In the case
age-restricted goods, we verify that you have reached
the minimum required age in accordance with applicable legal regulations. Behind this
for this purpose we use an identification service that allows us to verify your age.
2.9 Digital products. If
it is necessary to update goods with digital elements or digital products,
we process the data you provided at the time of order.
3.Communications
3.1 Emails we may
send. As part of the sale of our goods or services, we may send customers
emails concerning:
3.1.1
delivery notifications, delivery date updates
3.1.2
tax documents, invoices
3.1.3
providing a return label.
4.Processors
Your
Personal data may be transferred to our business partners (Processors) or
to other third parties, if required by law.
We use
only verified Processors with whom we have a written contract,
that give us at least the same guarantees that we give you. It is only
Processors coming from the European Union or from countries that were
declared and recognized as secure, or from countries with which we have established standards
contractual clauses pursuant to art. 46 GDPR and who provide Your Personal Data
a level of protection comparable to that in the case of the use of the GDPR and Czech laws
regulations. All our processors are bound by confidentiality obligations and
may not use the Personal Data provided for any purpose other than that for which
we have made them available in accordance with this policy.
— Carriers (see article 2.1 Fulfillment
contractual relationship and related legal obligations):
Czech Post, PPL, DPD,
WEDO, Zazilkovna, Balikovna, GLS
— Order
processing (see article 2.1 Fulfillment of the contractual relationship and legal obligations with
related to it): Pelek.eu, BaseLinker
— Accounting (see article 2.1 Fulfillment
contractual relationship and related legal obligations):
A BRA
5. What are your rights?
Where to contact us? Send us an e-mail at shop@pelek.eu, or
at the address of our headquarters.
When will we finish? We will respond to you within a maximum of one month. If
providing the information would jeopardize the privacy of other people, or providing it would be
disproportionate to the risks or costs of provision, it is possible that we will not
be able to comply. In case of repeated request the administrator will have the right to have a copy
Personal data entail a reasonable cost.
— Right of access. Confirmation,
if we process your personal data. Information on the purposes of processing, categories
Personal data, recipients to whom they are made available, processing time, or
existence
the right to demand
by the administrator to exercise one of the rights listed below. The assumption is that they will not
the rights and freedoms of other people are violated.
— Right to rectification. Request a correction
Inaccurate personal data.
— Right to deletion. If
there is no other reason to process this data other than that requested by the user
we delete or completely anonymize the data.
— The right to restriction of processing. If
you believe we are processing the data incorrectly, whatever the reason
processing or its scope, let us know.
— Right to be informed of rectification, deletion
or restriction of processing. If you contact us with a request, we will
inform you of the result, unless this is impossible (for example email address,
from which you wrote to us no longer works).
— Right to data portability. We can
your data that you provided to us in a structured and machine-readable format
format, provide on request to another controller.
— The right to object. If
we process your data for legitimate interest (e.g. sending a newsletter). It is on
demonstrate our legitimate interest, if we agree with you,
we will stop this processing.
— Right to withdraw consent. If
if you have changed your mind, write to us. Marketing-related processing and
company purposes can be revoked at any time.
— Individual decision-making process
automated, including profiling. You have the right not to be subject to any
decision based solely on automated processing, incl
profiling that would have legal effects for you or would similarly significantly affect you
sought. We respect your rights, so we do not perform profiling.
6.Conclusion
read the
please also read the Personal Data Protection Statement on the pelek.eu online store (https://pelek.eu/cs/pages/privacy-policy-1). In this document you will find more information about it
when the online store pelek.eu is the controller of personal data and how it processes your data
upload
These policies
the processing of Personal Data can only be changed in writing. In case
for any questions regarding our personal data processing policy at
contact us via the e-mail address shop@pelek.eu.
If you want
if you are not satisfied, you can submit an initiative or a complaint to the Protection Office at any time
personal data, based at Pplk. Sochora 727/27, 170 00 Prague 7 – Holešovice
(more information at https://www.uoou.cz).
These policies
The protection of personal data is effective from 01.01.2024