Principles of personal data processing
PELEK Distribution s.r.o.,
with its registered office at: Vlkova 532/8, 13000 Prague, Czech Republic,
ID: 26719941, e-mail: info@prelek.it, telefono: + 420774242766 (di seguito denominato "Amministratore")
for the sale of goods
through the online store managed by prelek.it s
named PELEK Distribution s.r.o.
The protection of personal data is very important to us.
The purpose of this document is to provide you with all the information concerning
processing your Personal Data if you use the Online Store within
prelek.it online store;. We invite you to read this processing policy
Personal data read. If you have any further questions regarding
processing your Personal Data, please contact us by email info@prelek.it.
Definition. For greater clarity and guidance, these are in
principles of personal data processing, the terms used in these principles are provided
often repeat:
— Online store: online store
managed by an administrator named PELEK Distribution s.r.o. through the prelek.it online store;
— GDPR: Regulation of the European Parliament a
Council (EU) 2016/679;
— Personal data: any
information about the User based on which they can be directly or indirectly identified
identify;
— User: natural person, k
to whom the Personal Data relates, most often this will be a customer or potential
customer, also referred to as "you";
— Processor: performs
Processing of personal data on the basis of a contract or other mandate
administrator;
1. Essential data
Your personal data is collected
through the prelek.it online store; and/or directly by us. In both cases
we may be in the position of data controllers. If your personal data is processed
online store prelek.it;, read their Personal Data Processing Policy.
We process the following personal data about you:
— first and last name, contact details (e.g.
email, telephone number), address;
— billing and bank account information (date
necessary for accounting);
- the information you provide to us
as part of communication with us (in particular, your questions and answers
your questions, communication with you).
We do not process special categories of personal data
data.
2.For what purpose do we process personal data and what is the reason for processing
2.1 Performance of the contractual relationship and
associated legal obligations. The reason for processing Personal Data
is the performance of the purchase contract and related obligations (delivery of the goods, management
accounting, resolution of complaints, or if you exercise your right to
return of the goods). We will process your first and last name, contact information
(residential address and delivery address, email and telephone number), and possibly other
billing data. Personal data is processed throughout the duration of the contractual
relationship and subsequently 4 years after its
end (here, we are interested in retaining certain Personal Data relating to
purchase contract in order to protect our interests). We have a legal obligation
to archive accounting and tax documents. The retention period for this data may be up to 10
years from the end of the tax period in which the service was provided. If it
necessary for delivery and payment purposes, the Personal Data will be collected by us
transferred to an authorized transport company or an authorized credit institution.
2.2 Card payment. If we
if you enter your payment card details, we do not have access to the complete details. We only know
only if you pay by card and the card details are processed by the recipients of this data,
which will process the payment for us.
2.3 Performance
of the order. To process your order, we also cooperate with
other service providers (carriers and others) who help us with fulfillment
concluded contracts. We transfer your data to these partners solely for the purpose of fulfillment
obligations arising from the purchase contract.
2.4 Communication with customer support
customer, complaints, or other requests. If you have contacted us, then your
We process personal data based on your consent for the purpose of handling your request
or complaints. We may process the following Personal Data concerning you: first name, last name,
phone number, email, information about your order. Closed questions and complaints
from customer support are regularly deleted, and in any event no later than 4 years after
process a request or complaint.
2.5 Reviews. Our assessment
customers are important to us. We will publish reviews where necessary
you give your consent (write a review for a particular product or service). We may talk about you
processes the following Personal Data: first name, last name, email, order details. IF
if you expressly consent, we will also process photos and Personal Data
data that form part of the review text. Reviews are included in the appeal
your consent, but for a maximum period of 5 years.
2.6 Customer reviews. You can
share your shopping experience and rate individual products. To
evaluate your feedback regarding the individual goods purchased
we may use other Processors.
2.7 Legal obligations. Personnel
we may transfer data to third parties other than the Data Processors listed below, if
required by law or in response to legal obligations of public authorities or a
requesting court in legal proceedings.
2.8 Age restrictions. In the case of
age-restricted goods, we verify that you have reached
of the minimum age required in accordance with applicable legal regulations. For this
for this purpose, we use an identification service that enables us to verify your age.
2.9 Digital products. If
it is necessary to update the goods with digital elements or digital products,
we process the data you provided when placing the order.
3.Communications
3.1 Emails we may
send. As part of selling our goods or services, we may send customers
emails concerning:
3.1.1
delivery notifications, delivery date updates
3.1.2
tax documents, invoices
3.1.3
by providing a return label.
4.Processors
Your
Personal data may be transferred to our business partners (Data Processors) or
to other third parties, if required by law.
We use
verified Processors with whom we have a written contract, to
that provide us with at least the same guarantees that we provide you. These are only
Processors originating from the European Union or from countries that were
declared and recognized as secure, or originating from countries with which we have established standard
contractual clauses under Article 46 of the GDPR and that provide your Personal Data
a level of protection comparable to that applicable in the case of using the GDPR and Czech laws
regulations. All our processors are bound by confidentiality obligations and
may not use the Personal Data provided for any purpose other than that for which
we have made them available in accordance with this policy.
— Carriers (see Article 2.1 Fulfillment
contractual relationship and related legal obligations):
Czech Post, PPL, DPD,
WEDO, Zazilkovna, Balikovna, GLS
— Order
processing (see Article 2.1 Fulfillment of the contractual relationship and legal obligations with
related to it): Prelek.it, BaseLinker
— Accounting (see Article 2.1 Fulfillment
contractual relationship and related legal obligations):
A BRA
5. What are your rights?
Where can you contact us? Send us an email at info@prelek.it, or
at our registered office address.
When will we finish? We will respond within one month at the latest. If
providing the information would jeopardize the privacy of other people, or providing it would be
disproportionate to the risks or costs of provision, we may not do so
be able to comply. In the event of a repeated request, the administrator will be entitled to receive a copy
Personal data involve a reasonable cost.
— Right of access. Confirmation,
whether we process your personal data. Information on the purposes of processing, categories
Personal data, recipients to whom they are disclosed, time of processing, or
existence
the right to demand
by the administrator to exercise one of the rights listed below. The assumption is that they will not do so
the rights and freedoms of other people are infringed.
— Right to rectification. Request a correction
Inaccurate personal data.
— Right to erasure. If
there is no other reason to process this data beyond what was requested by the user
we delete or make the data completely anonymous.
— The right to restriction of processing. If
if you believe that we are processing the data incorrectly, whatever the reason
processing or its scope, let us know.
— Right to be informed of the rectification, erasure
or restriction of processing. If you contact us with a request, we will do so
inform you of the outcome, unless this is impossible (for example, the email address
from which you contacted us no longer works).
— Right to data portability. We can
your data that you have provided to us in a structured, machine-readable format
format, provide it upon request to another controller.
— The right to object. If
we process your data based on legitimate interest (e.g. sending a newsletter). It is active
demonstrate our legitimate interest, if we agree with you,
we will stop this processing.
— Right to withdraw consent. If
if you have changed your mind, write to us. Processing related to marketing and
business purposes may be withdrawn at any time.
— Individual decision-making
automated processing, including profiling. You have the right not to be subject to any
decision based solely on automated processing, incl.
profiling that would have legal effects on you or similarly significantly affect you
requested. We respect your rights, so we do not carry out profiling.
6.Conclusion
read the
please also read the Personal Data Protection Statement on the prelek.it online store. In this document you will find more information about
when the online store prelek.it is the data controller and how it processes your data
upload
These policies
the processing of Personal Data may be amended only in writing. In the event
for any questions regarding our personal data processing policy at the address
contact us via the email address info@prelek.it.
If you wish
if you are not satisfied, you may at any time submit an initiative or complaint to the Office for Personal Data Protection
personal data, located at Pplk. Sochora 727/27, 170 00 Prague 7 – Holešovice
(further information at https://www.uoou.cz).
These policies
The protection of personal data is effective as of 01.01.2024
